TooterHow can we help?
Help for speaking practice, subscriptions, and privacy requests. Search below, or tell us what happened.
Account and sign-inHow do I sign in to Tooter?
Sign in with Apple or Google. Use the same account on this website and in the iOS app so your plan, progress and membership stay connected.
Account and sign-inI see a different plan or progress on another device.
Make sure you signed in with the same Apple or Google account on both devices. Your membership and progress follow the account, not the device.
Account and sign-inHow do I delete my account?
Email support@tooter.live from the address on your account and ask for deletion. Deleting Tooter or your account does not cancel a subscription, so cancel it first where you bought it.
Speaking sessionsMy tutor can't hear me.
Live speaking sessions need microphone access. Allow the microphone when your browser or iPhone asks, and check that no other app is using it.
Speaking sessionsA session won't connect or stops partway.
Try ending the session and starting a new one, then try a different network (Wi-Fi or mobile data). If it keeps happening, email us with your device, app version and the time it happened.
Speaking sessionsWhat feedback do I get after speaking?
Speaking practice can produce a transcript and feedback on pronunciation, grammar, vocabulary, and fluency. Review your session history to revisit phrases and corrections. AI feedback can contain mistakes, so check explanations when something seems unclear.
Speaking sessionsAre Tooter tutors real people?
Tooter tutors are AI characters. They generate conversations, explanations, and practice feedback; a session is not a video call with a human teacher.
Speaking sessionsWhich languages does Tooter support?
Tooter supports English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese, Korean, Arabic, Russian, and Turkish.
Subscription helpIs Tooter free?
Tooter is free to download from the App Store, and some guided lesson chapters are free. Tooter Pro, a subscription you can buy here on the website or in the app, unlocks live AI tutor sessions and every lesson chapter. The pricing page shows the available plans; the purchase screen shows the price and terms before you pay.
Subscription helpI subscribed on iPhone. How do I cancel or get a refund?
For App Store billing, Apple manages renewal, cancellation, and refund decisions.
Subscription helpI subscribed on Android. Where do I manage it?
For Android purchases, manage your subscription in Google Play, then Payments & subscriptions, then Subscriptions. Google Play handles its billing and refund requests.
Subscription helpDoes deleting the app cancel my subscription?
No. Deleting Tooter or your account does not cancel a subscription.
Subscription helpI subscribed on the website. How do I use it in the app?
Open the Tooter app on iPhone and sign in with the same Apple or Google account you used at checkout. Your membership follows your account, so you will not be asked to pay again.
PrivacyCan I use Tooter without the microphone?
You can choose not to start an AI feature, deny microphone access, end a session, disable notifications, or request deletion. Live speaking sessions need the microphone.
PrivacyWhere can I read how my data is used?
The Privacy Policy explains what we collect, which providers process it, and how long it is kept.
Quick fixes for speaking sessions
- Allow microphone access when asked. On iPhone, check Settings, Tooter, Microphone.
- Close other apps or tabs that might be using the microphone.
- End the session and start a new one.
- Try another network, Wi-Fi or mobile data.
- On iPhone, update to the latest version of Tooter.
Tell us what happened and which sign-in method you used.
Include your app version, device, target language, and whether the issue happened during onboarding, a live session, or purchase restoration.
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